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General conditions of use

The general conditions of use of the Vegea website

Published on 29/09/2022

This website www.vegea.com is the property of the company VEGEA – VERNON GENDRON ASSOCIES, SARL with a capital of 87,100 euros whose registered office is located at 5 avenue Caroline in Saint-Cloud (92210), telephone: 01 41 31 53 00. VEGEA is registered in the Nanterre Trade and Companies Register under number B 418 902 367 and identified under intra-community VAT number FR42 418 902 367. Its SIRET number is 418 902 367 00055.

 

Name of the director of publication: Benoît VERNON

Contact details of the site host:

PLANET HOSTER - 4416 Rue Louis B. Mayer, Laval, QUEBEC H7P 0G1, Canada.

 

1. Intellectual property:

The texts, layouts, illustrations, photographs, documentation and other elements appearing on the Site are protected by copyright and are the property of VEGEA. Any copy, adaptation, translation, representation or modification of all or part of the Site is strictly prohibited without the prior written consent of VEGEA. The name VEGEA and its logo are protected as registered trademarks and therefore cannot be reproduced without prior written consent.

 

2. Content and Links:

VEGEA reserves the right to modify the content of the site at any time without notice. Any establishment of a link with the site must be subject to prior written authorization from VEGEA.

 

3. Disclaimer:

Under no circumstances can VEGEA be held responsible for any damage whatsoever, direct or indirect, material or immaterial, loss of programs or data, which may result from the existence, modification, consultation and/or use of all or part of the Site or other sites linked to it or linked to it. In the event that links are created with other sites, by VEGEA or through any search tool, VEGEA cannot under any circumstances be held responsible for the content of these other sites.

 

4.Cookies:

When consulting the vegea.com, vegea.be, vegea.lu or vegea.ch sites, cookies are placed on your computer, mobile or tablet.

A cookie is information placed on your browsing device by the server of the Vegea.com site. Certain parts of the site may therefore not be functional without the acceptance of cookies by the user.

Registered cookies make it possible to recognize your device and thus your preferences. They do not store personal data but facilitate your navigation by recording your preferences.

 

For instance :

• Pre-fill certain form fields

• Adapt the presentation of the site according to your terminal

• Establish statistics (visits, route, …)

• Track the volume, type and configuration of traffic using this site, to develop its design and layout and for other administrative and planning purposes and more generally to improve the service we provide to you

 

This information will not, unless you agree, be kept for more than 13 months. You have the option of disabling Cookies from your browser settings.

 

5. Law and Disputes:

These T&Cs are subject to French law.

 

For any complaints, please contact VEGEA at the following address: info@vegea.com

 

If the customer encounters a problem with an order placed with VEGEA, he can refer to our General Conditions of Sale

 

6. Protection of information: (Data Protection Act)

The personal data that can be collected on the site are as follows:

• For the creation of an account/profile, your surname, first name, postal address, e-mail address, telephone number and your connection data are recorded in particular.

• When connecting to the site, your connection, navigation or location data are recorded in particular.

• During a payment on the site, your bank details or the data relating to your credit card are recorded.

• When filling out the quote request form, your surname, first name, email address, logo and your message are collected.

 

 

The uses of your personal data are mainly the following:

• Access and use of the site

• Order processing

• Verification and authentication of your data

• Optimization of the layout and operation of the site

• Fight against fraud, misuse, viruses and other malicious software

• Customer relationship management

• Management of payment services

• Provision of personalized content and services, based on your browsing history, preferences and areas of interest

• Sending commercial information and advertising messages, based on your browsing history, your orders, your quote requests, and your preferences.

 

When certain information is mandatory to access the site's features, this mandatory nature is indicated at the time of data entry. If you refuse to provide mandatory information, you may not have access to certain services, features or sections of the site.

 

TREATMENT

PURPOSE

DATA CONCERNED

LEGAL BASIS

THE DURATION OF THE CONVERSATION

RECIPIENTS

User account management

 

Surname, first name, email address, telephone, postal address.

Performance of the contract

 

Commercial and marketing department of VEGEA

User registration management

5 years

User account management

 

Sending emails relating to the user account

 

 Order management

 

Surname, first name, email address, telephone, postal address.

 

5 years

VEGEA marketing and sales department

Quotation processing

Performance of the contract

VEGEA accounting department

Registration and processing of orders

Compliance with a legal obligation

Subcontracting

Constitution of the customer file

 

 

Management of relations with VEGEA service providers

 

 

Delivery of orders

 

 

Payment management

 

 

Contacting the user or customer

 

Surname, first name, email address, telephone, postal address.

Execution of pre-contractual measures or of the contract

3 years

VEGEA marketing and sales department

Management of exchanges via the contact form

Management of exchanges by mail, email or telephone, as part of the execution of the contract

Management of user / customer reviews

Processing, verification and publication of user reviews

Last name, first name, email address, comments

Legitimate interests of VEGEA

5 years

VEGEA marketing and sales department

Sending newsletters and commercial offers

 

E-mail address

Consent

5 years

VEGEA marketing and sales department

Send newsletter by email

Sending commercial offers by email

Claims management

Registration, processing and filing of user or customer complaints

Last name, first name, email address, postal address, telephone

Performance of the contract

5 years

VEGEA marketing and sales department

Prevention of fraud on our website

Securing and preventing fraud on our website

Connection logs, IP address

Legitimate interests of VEGEA

6 months

VEGEA marketing and sales department

Statistics

Perform statistics on the pages visited to define the popularity of the categories

Anonymous visits

Legitimate interests of VEGEA

5 years

VEGEA marketing and sales department

Cookies

 

Pages visited

 

13 months

VEGEA marketing and sales department

Adapt the presentation of the site to the display preferences of the user's terminal

Legitimate interests

Establish statistics and measurements of visits to our website in order to improve its interest and ergonomics

Consent

Memorize the information communicated by the user on our website

 

Exercise of the rights of individuals over their personal data

Registration, processing and filing of requests from individuals regarding their personal data

Identity and contact details of the applicant, data concerned by the request

Compliance with a legal obligation

5 years

VEGEA marketing and sales department VEGEA
IT department

 

Your personal information is kept for as long as specified above unless:

• You exercise, under the conditions set out below, one of the rights granted to you by law.

• A longer retention period is authorized or imposed under a legal or regulatory provision

 

During this period, VEGEA implements the organizational, software, legal, technical and physical means capable of ensuring the confidentiality and security of your personal data, so as to prevent their damage, erasure or access by unauthorized third parties.

 

Access to your personal data is strictly limited to employees and agents of VEGEA, authorized by reason of their functions and bound by an obligation of confidentiality. However, the data collected may possibly be communicated to subcontractors contractually responsible for the execution of the tasks necessary for the proper functioning of the Site and its services, for the management of orders (for example, carrier) as well as for the proper management of the relationship with you, without you having to give your authorization. It is specified that, within the framework of the performance of their services, the subcontractors have only limited access to your data and have a contractual obligation to use them in accordance with the provisions of the applicable legislation in terms of protection of personal data. Apart from the cases set out above, VEGEA undertakes not to sell, rent, assign or give access to third parties to your data without your prior consent, unless forced to do so for a legitimate reason ( legal obligation, fight against fraud or abuse, exercise of the rights of defence, etc.).

 

In accordance with the applicable legal and regulatory provisions, in particular law n ° 78-17 of January 6, 1978 as amended relating to data processing, files and freedoms and European regulation n ° 2016/679 / EU of April 27, 2016 (applicable as of May 25, 2018), you have the following rights:

• Exercise your right of access, to know the personal data that concerns you

• Request the update of your data, if these are inaccurate

• Request the portability or deletion of your data

• Request deletion of your account

• Request the limitation of the processing of your data

• Object, for legitimate reasons, to the processing of your data

 

These various rights are to be exercised by post to the attention of our data protection officer at the following address: VEGEA, 5 avenue Caroline, 92210 Saint-Cloud, or by email to the following address: dpo@vegea .com. For security reasons and to avoid any fraudulent request, this request must be accompanied by proof of identity. The receipt will be destroyed once the request has been processed.

 

For any additional information or complaint, you can contact the Commission Nationale de l'Informatique et des Libertés (more information on www.cnil.fr)

Finally, we inform you of the existence of the “Bloctel” telephone canvassing opposition list, on which you can register (www.bloctel.gouv.fr)

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